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Let’s Get Digital: Insights & recommendations

January 2017

Let’s Get Digital: Insights & recommendations

Authors

Matthew Seddon

Matthew Seddon

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Executive Summary

On October 17, 2016, the Brookfield Institute for Innovation + Entrepreneurship (BII+E) hosted Let’s Get Digital, a public interactive workshop with digital leaders from across industry, community, non-profit organizations, and government. The purpose of the event was to introduce the Ontario government’s Digital Government team to innovators and entrepreneurs across the province to shape and inform the development of the Digital Government Action Plan.

In order to unearth insights from participants, the Institute drew from best practices and principles from the design community. A series of activities were made available throughout the evening to facilitate conversations about how the Ontario government can deliver services that put citizens first and are user-friendly.

These activities included:

  1. Family Feud: Based on the popular TV show, Digital Government team members faced off against four participants from the community. Rounds of questions were informed by data pulled from the registration form.
  2. Cards Against Mundanity: An adaptation of the party game “Cards Against Humanity” where the content of the cards pertained to working in government and large organizations.
  3. Design Jam: Participants were led through a series of design thinking exercises to understand what different user groups experience, feel, believe, and see when it comes to working for and with the Ontario Public Service (OPS).
  4. Strategic Foresight: A facilitator led participants through a series of activities to brainstorm future possibilities of how the Ontario government could deliver services digitally.